Why Haven't I Received My Treat Coins Yet?

Has It Been 72 Hours Yet?
If you haven’t received credit for your offer completion yet, please make sure that 72 hours have passed, as the delay may be due to the offer provider.

For Direct Offers:

If the offer was a direct one on TreatCoin, wait the 72 hours and then go to the "Offers in Progress" tab in your TreatCoin profile to create a support ticket for the specific offer that you haven’t been credited for.

Possible Reasons for the Delay:

• Not all offer requirements were met as outlined in the instructions;
• You may be ineligible to receive the reward due to the parameters set by third-party providers;
• There might have been a technical issue during the process;
• Tracking on your device may have been blocked;
• VPN or IP changes occurred during the process;
• Invalid or false information was provided;
• Adblock or similar apps or extensions interfered with the process;
• Cookies were not accepted throughout the process;
• Other reasons—contact customer support for further assistance.

Already Created a Support Ticket?

Our offer support team aims to resolve all cases within 30 business days. If you’ve already submitted a support ticket, you can check its current status in the "Your Offer Tickets" tab in your TreatCoin profile.

We strive to resolve all cases as quickly as possible, and your patience is appreciated.